ICAEW.com works better with JavaScript enabled.

ICAEW Virtually Live

Driving the performance of digital initiatives, during tough economic times

Jolyon Hart is Strategic Advisor at Serviceware and a speaker at ICAEW's Financial Controllers' Conference 2021 Joe Wilson is Global Account Director at Serviceware and a speaker at ICAEW's Financial Controllers' Conference 2021

Speaker: Jolyon Hart and Joe Wilson, Serviceware

Schedule: 16 Jun 2021 12:45 - 13:25 BST

Overview

The recent crisis has disrupted the global economy and is providing unprecedented levels of uncertainty. The challenge for most CFOs was initially to get the company moving again and now turns to cost saving while simultaneously looking for new growth.

Opportunities to digitise routes to market and customer service are for many the obvious route, but come at a cost. But how is it possible to identify cost savings and reinvest, when you are working with an abundance of misinformation that is out of date in seconds? In addition how do you plan and manage performance with multiple error prone spreadsheets?

There will be an interactive discussion on:

  • The current pressure on businesses to cut costs, whilst ensuring their future.
  • The challenges of making strategic decisions, based on mis-information.
  • Why digital transformation makes technology investments the best starting point.
  • The benefits of an automated real-time lens across the business for financial, planning and performance management.

You will leave the session:

  • Considering how a service-oriented view of your business could enable you to quickly save 40%.
  • Understanding how to effectively measure and manage the costs of your IT and shared service investments.
  • With a full understanding of the tools available to enable full transparency over your IT and shared service costs, effectively plan new investments or cost optimisation initiatives and measure performance.

Speakers:

  • Joe Wilson, Director - Global Accounts and International Sales Strategy Development, Serviceware
  • Jolyon Hart, Strategic Advisor, Serviceware
More information

PPTX (2,773kb)

Download the slides that accompanied this session

Download

More information

Jolyon Hart is Strategic Advisor at Serviceware and a speaker at ICAEW's Financial Controllers' Conference 2021
Jolyon Hart, ACA Strategic Advisor, Serviceware

Jolyon has strong commercial awareness and business acumen gained in large fast moving service orientated organisations highly focused on performance, quality and results. A specialist shared services practitioner, he has with a proven track record in delivering improved performance, quality and service in underperforming centres.

Joe Wilson is Global Account Director at Serviceware and a speaker at ICAEW's Financial Controllers' Conference 2021
Joe Wilson, ACA Global Accountant Director, Serviceware

Joe qualified with PwC and then moved into the world of finance technology. Leveraging his experience he worked to enable organisations to better use technology to run more effective and efficient finance functions. Joe now works with organisations to enhance and plan their IT and shared service costs.

Virtually Live Partner
Logo of ServiceWare partner of ICAEW Virtually Live 2020
About Serviceware

Serviceware offers strategies and software solutions that help companies compete digitally with best-in-class enterprise service management.

Data Analytics Certificate
ICAEW's Data Analytics Certificate programme
The analyst pathway

Choose the Analyst pathway to develop the knowledge and practical data analytics skills needed to harness and make sense of data to solve business problems, and effectively communicate the results to influence decision-making.

Elearning
Finance in a Digital World - support for ICAEW members and students on digital transformation and technology
Finance in a Digital World

ICAEW has worked with Deloitte to develop Finance in a Digital World, a suite of online learning modules to support ICAEW members and students, develop awareness and build understanding of digital technologies and their impact on finance.

Our partners

ICAEW is able to provide Virtually Live 2021 free to our members and students, thanks to our commercial partners...

Logo of ICAEW commercial partner Advanced, the UK's third largest supplier of business software. Logo of ApprovalMax an ICAEW partner and sponsor of ICAEW Virtually Live 2021 AppZen BTC Software partner of ICAEW Virtually LIve 2020 CABA Logo Catax Logo of Confirmation - part of the Thomson Reuters group Logo of ICAEW Commercial Partner Coupa Logo of Crossword Cybersecurity PLC an ICAEW commercial partner Logo of Dext partner of ICAEW Virtually Live 2021
Logo of ICAEW commercial partner Emburse FloQast logo Funding Options logo Howden Employee Benefits and Wellbeing (Howden) are a multi award winning employee benefits consultancy and partner at ICAEW's Virtually Live 2021 Inflo Logo of Marsh Commercial Logo of MHA MacIntyre Hudson Logo of MindBridge commercial partner of ICAEW, the provider of the world’s leading risk discovery platform for financial integrity. ICAEW partner OneStream Software is an independent corporate performance management software company. It's primary mission is to deliver 100% customer success. Sage partner of ICAEW Virtually LIve 2020
ServiceWare partner of ICAEW Virtually LIve 2020 Logo of SmartVault partner of ICAEW Virtually Live 2020 Logo of Soldo ICAEW commercial partner Swoop logo Logo of Western Union Business Solutions an ICAEW commercial partner Wolters Kluwer Logo of Workiva Xero partner of ICAEW Virtually LIve 2020

ICAEW events

From full-day conferences offering the latest updates for specific sectors to webinars offering support on technical areas and communication skills. ICAEW offers hundreds of learning opportunities through its events.

ICAEW's flagship events in 2021
virtual event

Watch this session

ICAEW Virtually Live 2021 content is available for ICAEW members, ACA and CFAB student, and members of our Communities and Faculties. To watch this session please login.

Joining instructions Log in